Install tomtom mydrive connect11/11/2023 Once the download is complete, click Run.We recommend downloading the file to your computer by clicking Save. ĭownload for Windows Download for Windowsĭo you use Windows Vista or XP? Download here. Make sure your computer is compatible with MyDrive Connect.If you are using another browser the steps may vary. I am using my Rider 500, (Sena 5s communication system and iPhone 12 Pro Max **paired directly for music/calls) this way successfully and no loss of the traffic connection.The steps below refer to Internet Explorer. *Apple introduced new Bluetooth security permissions from iOS 13 and TomTom had tried to modify the MyDrive app to make the two separate Bluetooth connections work effectively for traffic data and calls/texts but currently remains unresolved. The problem lies within the MyDrive app (pairing through the app). - You are still able to install and use the MyDrive app (signed into your account) afterwards and use it for sending destinations/routing but importantly - don’t pair your Rider within the MyDrive app.- Within the Rider Bluetooth menu settings for the connected iPhone, I have Data for Traffic & other services turned on but NOT for Smartphone messages or See who is calling and if your headset allows it, High quality (A2DP).- In your Rider settings, “forget” the current WiFi connection as this will only be required for downloads and likely to take priority over the Bluetooth connection.- DO NOT pair your Rider via the MyDrive app if you later decide to install.- Connect the Rider to your iPhone via Bluetooth over the standard way (press the “No” request to download and use the MyDrive app to set up the Bluetooth connection).- Delete old Bluetooth pairings of the Rider on your iPhone.- Delete the MyDrive app on your iPhone.Turn on Personal Hotspot and within the settings, slide “Allow others to Join” to the right which then turns green, then in the popup that follows choose “Bluetooth and USB Only” and NOT “Turn on WiFi”Įssentially, using the “Bluetooth and USB Only” pairing hotspot in your iPhone settings allows for a single stable connection and has less of a drain on your iPhone’s battery and no overheating issues compared to the WiFi hotspot setting. Mobile Data slider switch is to the right and showing a green colour (On).Ĥ. *(See below)**įirst of all, go to your iPhone settings, then make sureģ. Traffic will still work, MyDrive routing will work, the only thing that does not work will be the smartphone features (calls/sms) via the Rider. Just don’t pair your Rider within the MyDrive app! You can even install the MyDrive app afterwards and use it for routing - but. If you pair the Rider with your iPhone WITHOUT the MyDrive app, traffic works perfectly. calls/SMS, but I’ll post this again as to how we made it work as best as possible which may also give a better understanding of the issue. We are also unable to pair iPhones within the MyDrive app after iOS 13 for the full features - i.e. If you connect your Moto G30 to the Rider directly via Bluetooth including hotspot without the MyDrive app, (as in your 4th screen.png), you will still be able to receive traffic/safety camera data.
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